Peak Performance Oakville is fully committed to respecting the privacy and security of your personal information. We are responsible for the processing of your personal data obtained on peak-whistler.com (the "Website"), and we will not disclose any information about you to third parties except when it is necessary for providing a service to you.
WHAT INFORMATION DO WE COLLECT?
HOW MAY WE USE YOUR PERSONAL INFORMATION?
We automatically register you in our files when you actively enter personal information, (for example when placing an order or signing up for our newsletter). The information will be used for the purpose of which you have entered them. To personalize and improve your website and shopping experience and make your shopping more convenient, we may also use any information about you gathered via peak-oakville. The information allows us to deliver the type of content and product offerings in which you or our other customers in general are most interested. We also use the information to learn about our customers and be able to develop and provide tailored specific features.
Communication and Marketing
You will only receive information from Peak Performance Oakville and peak-oakville if you opted in when you placed an order. If you change your mind, you can always opt out of receiving newsletters or any other service to which you have opted in. Any newsletter or promotion we send to you will contain an automated link, allowing you to opt out of that particular service.
DO WE SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES?
We do not sell, share or transfer your personal information to any outside parties other than our third party processors. For the sole purpose of operating our business, suppliers or third party processors (such as credit card companies, customer service providers and shipping companies) may process your information, but only to the extent that it is needed to assist the business. We have procedures to ensure that these third party processors value your privacy.
Whenever you visit peak-oakville we also collect information about your behaviour on the Website, (for example by using cookies). Cookies are small text files that attach to your hard disc for the purpose of telling us which parts of the Website you have visited, but they are also used in combination with contents within the Website to remember and process your shopping bag. Cookies are fully trustable files that cannot be executed for codes or for transferring viruses. Personal information will not be collected from them or stored on them. We may contract with third party suppliers to assist us in collecting information, however, only to the extent of helping us conduct and improve our business.
You may choose to not accept cookies. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Please note, in case you choose to reject cookies, you might not be able to use or shop on the Website.
HOW CAN YOU GAIN ACCESS TO, MODIFY OR REMOVE INFORMATION?
At any time you are entitled to recall the consent you have given with respect to our use of your personal information. Furthermore, you have the right to access your information and to review, and/or modify the information in the event your information stored by us is incorrect, and/or to delete the information. To modify your subscriptions or to completely opt-out of receiving Peak Performance Oakville communication, please let us know by modifying your preferences in the "My Account" section of peak-oakville or click on the link in all of our newsletters to opt-out of that particular service. Due to e-mail production schedules, you may still receive any e-mails that are already in production.
To delete your online Peak Performance Oakville account, sign into the "My Account" section of the Website and click "Delete my account". We store your information for 5 years after which it is deleted. If you wish to have your details removed from our information list or to gain access to your registered information, please contact our Customer Service Team who will be happy to assist you with your request. The stored information will not contain payment information such as credit card numbers, and we will not share your personal information with any third parties unless it is for the sole purpose of conducting your order.
HOW DO WE PROTECT YOUR INFORMATION?
Peak-oakville uses one of the most secure online ordering systems on the market, and we are constantly researching and improving our software to make sure we offer the highest possible security at all times.
We utilise Security Socket Layer (SSL) technology; one of the most secure systems for ordering online that allows encryption of your potential sensitive information, such as your name and address and critical personal information such as credit card information. Your information will be encrypted from the moment you enter it, and your personal information will not be saved on a public server. That means that information passed between you and our Website cannot be read in the event someone else intercepts it. The SSL technology provides an authentication that assures your browser that your data is being sent to the correct secure computer server; an encryption that encodes all data, so only the secure server is able to read it; and a data integrity that checks that the transferred data has not been altered.
We are always happy to hear from you and welcome any questions, comments and concerns about privacy. Please visit the Contact Us page.